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Force Techie
Case Assignment To "Partner Community Login" Licensed Profile User.
Hi,
When a record of Case is Assigned to (Change the OwnerId field) customer portal user Case's Contact Name(ContactId) is populated with Portal User's Contact. But when Case is assigned to Partner Community Login licensed User the Contact Name field is not populated. I am not getting the reason of this. Please help me, If anyone konws the reason.
Thanks in advance!
When a record of Case is Assigned to (Change the OwnerId field) customer portal user Case's Contact Name(ContactId) is populated with Portal User's Contact. But when Case is assigned to Partner Community Login licensed User the Contact Name field is not populated. I am not getting the reason of this. Please help me, If anyone konws the reason.
Thanks in advance!
Thank you! This permission is only related to sharing features on user level and its not effect the Contact Name field of Case. So, I think that is not sufficient for answer.