function readOnly(count){ }
Sign Up ›
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
Learn More

Browse by Topic
ShowAll Questionssorted byDate Posted
+ Start a Discussion
Venkatramanan LakshmananVenkatramanan Lakshmanan 

Knowledge base for mobile application

Hi,

We are planning for a mobile application development. For this application, we need to use the knowledge base to show articles, add new articles etc,. We came across the Public Knowledge Base (PKB) provided by salesforce itself in appexchange. It is well suitable for the desktop application (i.e. view, searching, applying filter and display search results etc,.), but how to expose the PKB through mobile? is it feasible? Is it just a way of displaying kbs or is it a separate module for mobile? Does it use the same KB module?

Please share some ideas and suggestions for doing this asap.
bob_buzzardbob_buzzard
PKB3 works on mobile devices as well as the desktop:

https://appexchange.salesforce.com/listingDetail?listingId=a0N300000059QxXEAU&tab=r

users access the knowledge base through the browser on their mobile device.