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Knowledge base for mobile application
Hi,
We are planning for a mobile application development. For this application, we need to use the knowledge base to show articles, add new articles etc,. We came across the Public Knowledge Base (PKB) provided by salesforce itself in appexchange. It is well suitable for the desktop application (i.e. view, searching, applying filter and display search results etc,.), but how to expose the PKB through mobile? is it feasible? Is it just a way of displaying kbs or is it a separate module for mobile? Does it use the same KB module?
Please share some ideas and suggestions for doing this asap.
We are planning for a mobile application development. For this application, we need to use the knowledge base to show articles, add new articles etc,. We came across the Public Knowledge Base (PKB) provided by salesforce itself in appexchange. It is well suitable for the desktop application (i.e. view, searching, applying filter and display search results etc,.), but how to expose the PKB through mobile? is it feasible? Is it just a way of displaying kbs or is it a separate module for mobile? Does it use the same KB module?
Please share some ideas and suggestions for doing this asap.
https://appexchange.salesforce.com/listingDetail?listingId=a0N300000059QxXEAU&tab=r
users access the knowledge base through the browser on their mobile device.