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Service Cloud And Sales Cloud
Hi Folks,
I want to know about Service Cloud and Sales Cloud. I went through the links which I found on google to read about this, But If some provide me a pdf link which explain about both clouds and their services with object schema. If some give me some understanding how to related these clouds to each other then good for me.
Advance thanks
I want to know about Service Cloud and Sales Cloud. I went through the links which I found on google to read about this, But If some provide me a pdf link which explain about both clouds and their services with object schema. If some give me some understanding how to related these clouds to each other then good for me.
Advance thanks
http://www.akacrm.com/blog/35-sfdc-insight/198-service-cloud-vs-sales-cloud.html
To understand the schema, I'd suggest you go through the lnks in the following :
https://www.salesforce.com/us/developer/docs/api/Content/data_model.htm