You need to sign in to do that
Don't have an account?
Static Dev
How to add email to an existing case(salesforce to outlook integeration)
Hi All,
I am trying to implement salesforce to outlook integeration. I have setup outlook configuration where in we can add case to an email.
My question is there any way by which we can add email to existing cases through salesforce to outlook configuration side panel.
Thanks in advance.
I am trying to implement salesforce to outlook integeration. I have setup outlook configuration where in we can add case to an email.
My question is there any way by which we can add email to existing cases through salesforce to outlook configuration side panel.
Thanks in advance.
https://help.salesforce.com/HTViewHelpDoc?id=outlookcrm_side_panel_searching.htm&language=en_US
Try it using the latest SFO 2.5.1 version..
Looks like it works. I just tried to add an eamil to case number by seraching it side panel. That way i was able to add email to tat paticular case number.