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Sree SalesforceSree Salesforce 

can any one tell me some troubleshotting tools in salesforce

sfdc Beginnersfdc Beginner
Hi Sri,

Debug Logs can be used for Troubleshooting purposes in Salesforce.

Go to

Setup  --> Monitor --> Logs --> Debug Logs

Sfdc Beginner
Gaurav NirwalGaurav Nirwal
As the sfdc beginner says that the process of debug logs 
I appreciate with it 
it is the right process then you can try this 
Monitor debug logs-> Best way to trouble shoot the issue, if you want to execute any specific webservice and check the request/response..etc use force.com IDE
You can use Force.com IDE for executing webservice classes, running test methods...etc, for more information http://salesforce.stackexchange.com/questions/29899/procedure-to-run-apex-program-in-eclipse-ide