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Ali StuntAli Stunt 

What's happened to our contacts?

We have had a situation with 2 users today when trying to access contacts - Info is there with name/household etc but the description field now looks like this and below this we have lost address phone numbers & email etc:Can anyone help please? We are a tiny not for profit struggling to understand this! Thnk you
-----------------------------
Importovaný kontakt:
Salutation : Ms.
MailingStreet : Brookhouse Farm Brookhouse Lane
MailingCity : Congleton
MailingState : Cheshire
MailingPostalCode : CW12 3QP
Description : BUPA Gt Manchester Run 2012
OwnerId : 005D0000001ap0xIAA
HasOptedOutOfEmail : 0
HasOptedOutOfFax : 0
DoNotCall : 0
CreatedDate : 27/01/2012 11:47
CreatedById : 005D0000001ap0xIAA
LastModifiedDate : 27/01/2012 11:47
LastModifiedById : 005D0000001ap0xIAA
SystemModstamp : 05/03/2012 15:52
LastActivityDate : 05/03/2012 00:00
npe01__HomeEmail__c : linedwards@hotmail.co.uk
npe01__Preferred_Email__c : Personal
npe01__Primary_Address_Type__c : Other
npe01__Private__c : 0
npe01__SystemAccountProcessor__c : One-to-One
npe01__SystemIsIndividual__c : 0
npo02__Household__c : a00D000000LTYc9IAH
npo02__SystemHouseholdProcessor__c : No Contacts
npo02__AverageAmount__c : 0
npo02__LargestAmount__c : 0
npo02__LastMembershipAmount__c : 0
npo02__LastOppAmount__c : 0
npo02__NumberOfClosedOpps__c : 0
npo02__NumberOfMembershipOpps__c : 0
npo02__OppAmount2YearsAgo__c : 0
npo02__OppAmountLastNDays__c : 0
npo02__OppAmountLastYear__c : 0
npo02__OppAmountThisYear__c : 0
npo02__OppsClosed2YearsAgo__c : 0
npo02__OppsClosedLastNDays__c : 0
npo02__OppsClosedLastYear__c : 0
npo02__OppsClosedThisYear__c : 0
npo02__SmallestAmount__c : 0
npo02__TotalMembershipOppAmount__c : 0
npo02__TotalOppAmount__c : 0
Marko LamotMarko Lamot
Try first clear browsers' cache. Is it better?
Ali StuntAli Stunt
Hi Marko, Thank you fro responding. We have tried that and still no change. We have noticed though that it is only affecting contacts that have been entered without salutation and seems to be related to the download of Salesforce for Outlook last Wednesday afternoon. Perhaps it is a good idea to uninstall Saleforce for Outlook?