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EvertonSzekeres
Web service callout failed
Hi !
I have this web service callout and I am getting an error:
Web service callout failed: Unexpected element. Parser was expecting element 'http://schemas.xmlsoap.org/soap/envelope/:Envelope' but found ':html'
What I can't understand is that just in sometimes I got the error and in another times works fine.
What should I do?
I have this web service callout and I am getting an error:
Web service callout failed: Unexpected element. Parser was expecting element 'http://schemas.xmlsoap.org/soap/envelope/:Envelope' but found ':html'
29.0 APEX_CODE,DEBUG;APEX_PROFILING,INFO;CALLOUT,INFO;DB,INFO;SYSTEM,DEBUG;VALIDATION,INFO;VISUALFORCE,INFO;WORKFLOW,INFO 14:17:43.049 (49323664)|EXECUTION_STARTED 14:17:43.049 (49362144)|CODE_UNIT_STARTED|[EXTERNAL]|FutureHandler - state load 14:17:43.056 (56517697)|CODE_UNIT_FINISHED|FutureHandler - state load 14:17:43.059 (59424317)|EXECUTION_FINISHED 14:17:43.085 (85419917)|EXECUTION_STARTED 14:17:43.085 (85435893)|CODE_UNIT_STARTED|[EXTERNAL]|01pU0000000qNO4|SistemaFF.AtualizarFormando 14:17:43.094 (94095634)|METHOD_ENTRY|[1]|01pU0000000qNO4|SistemaFF.SistemaFF() 14:17:43.094 (94239793)|CONSTRUCTOR_ENTRY|[7]|01pU0000000qNO5|<init>() 14:17:43.094 (94329500)|SYSTEM_CONSTRUCTOR_ENTRY|[12]|<init>() 14:17:43.094 (94373142)|SYSTEM_CONSTRUCTOR_EXIT|[12]|<init>() 14:17:43.094 (94389931)|CONSTRUCTOR_EXIT|[7]|01pU0000000qNO5|<init>() 14:17:43.094 (94418088)|SYSTEM_METHOD_ENTRY|[7]|SistemaFF.__sfdc_svcClient(SistemaFFServiceClient.FormandosSoap) 14:17:43.094 (94435159)|SYSTEM_METHOD_EXIT|[7]|SistemaFF.__sfdc_svcClient(SistemaFFServiceClient.FormandosSoap) 14:17:43.094 (94441448)|METHOD_EXIT|[1]|SistemaFF 14:17:43.122 (122242560)|METHOD_ENTRY|[44]|01pU0000000qNO5|SistemaFFServiceClient.FormandosSoap.ProcessaFormando(String, String, String, String, String, String, String, String, String, String, String, String, String, String, String, String, String, String, String, String, String, String, String, String, String, String, String, String, String, String) 14:17:43.125 (125985671)|CONSTRUCTOR_ENTRY|[14]|01pU0000000qNO5|<init>() 14:17:43.126 (126044050)|SYSTEM_CONSTRUCTOR_ENTRY|[95]|<init>() 14:17:43.126 (126074313)|SYSTEM_CONSTRUCTOR_EXIT|[95]|<init>() 14:17:43.126 (126106609)|SYSTEM_CONSTRUCTOR_ENTRY|[96]|<init>() 14:17:43.126 (126116607)|SYSTEM_CONSTRUCTOR_EXIT|[96]|<init>() 14:17:43.126 (126129244)|SYSTEM_CONSTRUCTOR_ENTRY|[97]|<init>() 14:17:43.126 (126138255)|SYSTEM_CONSTRUCTOR_EXIT|[97]|<init>() 14:17:43.126 (126149850)|SYSTEM_CONSTRUCTOR_ENTRY|[98]|<init>() 14:17:43.126 (126158519)|SYSTEM_CONSTRUCTOR_EXIT|[98]|<init>() 14:17:43.126 (126171603)|SYSTEM_CONSTRUCTOR_ENTRY|[99]|<init>() 14:17:43.126 (126180204)|SYSTEM_CONSTRUCTOR_EXIT|[99]|<init>() 14:17:43.126 (126191221)|SYSTEM_CONSTRUCTOR_ENTRY|[100]|<init>() 14:17:43.126 (126200556)|SYSTEM_CONSTRUCTOR_EXIT|[100]|<init>() 14:17:43.126 (126211404)|SYSTEM_CONSTRUCTOR_ENTRY|[101]|<init>() 14:17:43.126 (126219887)|SYSTEM_CONSTRUCTOR_EXIT|[101]|<init>() 14:17:43.126 (126230673)|SYSTEM_CONSTRUCTOR_ENTRY|[102]|<init>() 14:17:43.126 (126239090)|SYSTEM_CONSTRUCTOR_EXIT|[102]|<init>() 14:17:43.126 (126250462)|SYSTEM_CONSTRUCTOR_ENTRY|[103]|<init>() 14:17:43.126 (126258893)|SYSTEM_CONSTRUCTOR_EXIT|[103]|<init>() 14:17:43.126 (126270259)|SYSTEM_CONSTRUCTOR_ENTRY|[104]|<init>() 14:17:43.126 (126278590)|SYSTEM_CONSTRUCTOR_EXIT|[104]|<init>() 14:17:43.126 (126289757)|SYSTEM_CONSTRUCTOR_ENTRY|[105]|<init>() 14:17:43.126 (126298102)|SYSTEM_CONSTRUCTOR_EXIT|[105]|<init>() 14:17:43.126 (126309116)|SYSTEM_CONSTRUCTOR_ENTRY|[106]|<init>() 14:17:43.126 (126317575)|SYSTEM_CONSTRUCTOR_EXIT|[106]|<init>() 14:17:43.126 (126328579)|SYSTEM_CONSTRUCTOR_ENTRY|[107]|<init>() 14:17:43.126 (126337075)|SYSTEM_CONSTRUCTOR_EXIT|[107]|<init>() 14:17:43.126 (126347690)|SYSTEM_CONSTRUCTOR_ENTRY|[108]|<init>() 14:17:43.126 (126357144)|SYSTEM_CONSTRUCTOR_EXIT|[108]|<init>() 14:17:43.126 (126368572)|SYSTEM_CONSTRUCTOR_ENTRY|[109]|<init>() 14:17:43.126 (126377130)|SYSTEM_CONSTRUCTOR_EXIT|[109]|<init>() 14:17:43.126 (126388411)|SYSTEM_CONSTRUCTOR_ENTRY|[110]|<init>() 14:17:43.126 (126396649)|SYSTEM_CONSTRUCTOR_EXIT|[110]|<init>() 14:17:43.126 (126408153)|SYSTEM_CONSTRUCTOR_ENTRY|[111]|<init>() 14:17:43.126 (126416692)|SYSTEM_CONSTRUCTOR_EXIT|[111]|<init>() 14:17:43.126 (126427993)|SYSTEM_CONSTRUCTOR_ENTRY|[112]|<init>() 14:17:43.126 (126436267)|SYSTEM_CONSTRUCTOR_EXIT|[112]|<init>() 14:17:43.126 (126447697)|SYSTEM_CONSTRUCTOR_ENTRY|[113]|<init>() 14:17:43.126 (126455994)|SYSTEM_CONSTRUCTOR_EXIT|[113]|<init>() 14:17:43.126 (126467617)|SYSTEM_CONSTRUCTOR_ENTRY|[114]|<init>() 14:17:43.126 (126475980)|SYSTEM_CONSTRUCTOR_EXIT|[114]|<init>() 14:17:43.126 (126487340)|SYSTEM_CONSTRUCTOR_ENTRY|[115]|<init>() 14:17:43.126 (126495767)|SYSTEM_CONSTRUCTOR_EXIT|[115]|<init>() 14:17:43.126 (126506565)|SYSTEM_CONSTRUCTOR_ENTRY|[116]|<init>() 14:17:43.126 (126515158)|SYSTEM_CONSTRUCTOR_EXIT|[116]|<init>() 14:17:43.126 (126526646)|SYSTEM_CONSTRUCTOR_ENTRY|[117]|<init>() 14:17:43.126 (126535136)|SYSTEM_CONSTRUCTOR_EXIT|[117]|<init>() 14:17:43.126 (126546518)|SYSTEM_CONSTRUCTOR_ENTRY|[118]|<init>() 14:17:43.126 (126554861)|SYSTEM_CONSTRUCTOR_EXIT|[118]|<init>() 14:17:43.126 (126565902)|SYSTEM_CONSTRUCTOR_ENTRY|[119]|<init>() 14:17:43.126 (126574501)|SYSTEM_CONSTRUCTOR_EXIT|[119]|<init>() 14:17:43.126 (126587017)|SYSTEM_CONSTRUCTOR_ENTRY|[120]|<init>() 14:17:43.126 (126595488)|SYSTEM_CONSTRUCTOR_EXIT|[120]|<init>() 14:17:43.126 (126606781)|SYSTEM_CONSTRUCTOR_ENTRY|[121]|<init>() 14:17:43.126 (126615373)|SYSTEM_CONSTRUCTOR_EXIT|[121]|<init>() 14:17:43.126 (126626964)|SYSTEM_CONSTRUCTOR_ENTRY|[122]|<init>() 14:17:43.126 (126635444)|SYSTEM_CONSTRUCTOR_EXIT|[122]|<init>() 14:17:43.126 (126646609)|SYSTEM_CONSTRUCTOR_ENTRY|[123]|<init>() 14:17:43.126 (126655094)|SYSTEM_CONSTRUCTOR_EXIT|[123]|<init>() 14:17:43.126 (126666422)|SYSTEM_CONSTRUCTOR_ENTRY|[124]|<init>() 14:17:43.126 (126675060)|SYSTEM_CONSTRUCTOR_EXIT|[124]|<init>() 14:17:43.126 (126686228)|SYSTEM_CONSTRUCTOR_ENTRY|[125]|<init>() 14:17:43.126 (126695493)|SYSTEM_CONSTRUCTOR_EXIT|[125]|<init>() 14:17:43.126 (126705562)|SYSTEM_CONSTRUCTOR_ENTRY|[126]|<init>() 14:17:43.126 (126714203)|SYSTEM_CONSTRUCTOR_EXIT|[126]|<init>() 14:17:43.126 (126746069)|CONSTRUCTOR_EXIT|[14]|01pU0000000qNO5|<init>() 14:17:43.128 (128189200)|SYSTEM_METHOD_ENTRY|[47]|MAP<String,SistemaFFServiceClient.ProcessaFormandoResponse_element>.put(Object, Object) 14:17:43.128 (128223338)|SYSTEM_METHOD_EXIT|[47]|MAP<String,SistemaFFServiceClient.ProcessaFormandoResponse_element>.put(Object, Object) 14:17:43.128 (128233763)|SYSTEM_CONSTRUCTOR_ENTRY|[48]|<init>() 14:17:43.128 (128244620)|SYSTEM_CONSTRUCTOR_EXIT|[48]|<init>() 14:17:43.128 (128370810)|SYSTEM_METHOD_ENTRY|[48]|WebServiceCallout.invoke(APEX_OBJECT, APEX_OBJECT, MAP, LIST) 14:17:43.133 (133441746)|CALLOUT_REQUEST|[48]|ProcessaFormando_element:[Autorizacao=XXX, Autorizacao_type_info=(Autorizacao, http://www.w3.org/2001/XMLSchema, string, 0, 1, false), Bairro_xc=XXXX X, Bairro_xc_type_info=(Bairro__c, http://www.w3.org/2001/XMLSchema, string, 0, 1, false), Celular_da_mae_xc=(XX) XXXX-XXXX, Celular_da_mae_xc_type_info=(Celular_da_mae__c, http://www.w3.org/2001/XMLSchema, string, 0, 1, false), Celular_do_pai_xc=null, Celular_do_pai_xc_type_info=(Celular_do_pai__c, http://www.w3.org/2001/XMLSchema, string, 0, 1, false), Cep_xc=XXXX-XXX, Cep_xc_type_info=(Cep__c, http://www.w3.org/2001/XMLSchema, string, 0, 1, false), Cidade_xc=XXX, Cidade_xc_type_info=(Cidade__c, http://www.w3.org/2001/XMLSchema, string, 0, 1, false), Complemento_xc=null, Complemento_xc_type_info=(Complemento__c, http://www.w3.org/2001/XMLSchema, string, 0, 1, false), Data_pedido_AR_xc=null, Data_pedido_AR_xc_type_info=(Data_pedido_AR__c, http://www.w3.org/2001/XMLSchema, string, 0, 1, false), Data_pedido_SA_xc=null, Data_pedido_SA_xc_type_info=(Data_pedido_SA__c, http://www.w3.org/2001/XMLSchema, string, 0, 1, false), Email_alternativo_xc=null, Email_alternativo_xc_type_info=(Email_alternativo__c, http://www.w3.org/2001/XMLSchema, string, 0, 1, false), Empresa_Separacao_xc=null, Empresa_Separacao_xc_type_info=(Empresa_Separacao__c, http://www.w3.org/2001/XMLSchema, string, 0, 1, false), Endereco_xc=XXX XX, Endereco_xc_type_info=(Endereco__c, http://www.w3.org/2001/XMLSchema, string, 0, 1, false), FirstName=XXXXX, FirstName_type_info=(FirstName, http://www.w3.org/2001/XMLSchema, string, 0, 1, false), Fotos_Baile_xc=0, Fotos_Baile_xc_type_info=(Fotos_Baile__c, http://www.w3.org/2001/XMLSchema, string, 0, 1, false), Fotos_Colacao_xc=27, Fotos_Colacao_xc_type_info=(Fotos_Colacao__c, http://www.w3.org/2001/XMLSchema, string, 0, 1, false), Fotos_Outros_xc=48, Fotos_Outros_xc_type_info=(Fotos_Outros__c, http://www.w3.org/2001/XMLSchema, string, 0, 1, false), ID_do_formando_xc=XXX_XXXX_XXXXXX, ID_do_formando_xc_type_info=(ID_do_formando__c, http://www.w3.org/2001/XMLSchema, string, 0, 1, false), LastName=XXXXX XXXX, LastName_type_info=(LastName, http://www.w3.org/2001/XMLSchema, string, 0, 1, false), Nome_da_mae_xc=XXXXX XXX, Nome_da_mae_xc_type_info=(Nome_da_mae__c, http://www.w3.org/2001/XMLSchema, string, 0, 1, false), Nome_do_pai_xc=null, Nome_do_pai_xc_type_info=(Nome_do_pai__c, http://www.w3.org/2001/XMLSchema, string, 0, 1, false), Nro_xc=null, Nro_xc_type_info=(Nro__c, http://www.w3.org/2001/XMLSchema, string, 0, 1, false), Panoramicas_xc=0, Panoramicas_xc_type_info=(Panoramicas__c, http://www.w3.org/2001/XMLSchema, string, 0, 1, false), PersonEmail=crsilva95@yahoo.com.br, PersonEmail_type_info=(PersonEmail, http://www.w3.org/2001/XMLSchema, string, 0, 1, false), PersonHomePhone=(XX) XXXX-XXXX, PersonHomePhone_type_info=(PersonHomePhone, http://www.w3.org/2001/XMLSchema, string, 0, 1, false), PersonMobilePhone=(XX) XXXX-XXXX, PersonMobilePhone_type_info=(PersonMobilePhone, http://www.w3.org/2001/XMLSchema, string, 0, 1, false), PersonOtherPhone=null, PersonOtherPhone_type_info=(PersonOtherPhone, http://www.w3.org/2001/XMLSchema, string, 0, 1, false), Situa_o_Avulso_xc=XXXXX XXXX - XX XXXXX, Situa_o_Avulso_xc_type_info=(Situa_o_Avulso__c, http://www.w3.org/2001/XMLSchema, string, 0, 1, false), Telefone_da_mae_xc=null, Telefone_da_mae_xc_type_info=(Telefone_da_mae__c, http://www.w3.org/2001/XMLSchema, string, 0, 1, false), Telefone_do_pai_xc=null, Telefone_do_pai_xc_type_info=(Telefone_do_pai__c, http://www.w3.org/2001/XMLSchema, string, 0, 1, false), UF_xc=MG, UF_xc_type_info=(UF__c, http://www.w3.org/2001/XMLSchema, string, 0, 1, false), apex_schema_type_info=(http://xx.xxxxxxx.com.br/, true, false), field_order_type_info=(Autorizacao, ID_do_formando_xc, FirstName, LastName, PersonMobilePhone, PersonEmail, PersonHomePhone, Bairro_xc, Celular_da_mae_xc, Celular_do_pai_xc, ...)]::SFDC_STACK_DEPTH=1 SOAPAction="http://xx.xxxxxxx.com.br/ProcessaFormando" User-Agent=SFDC-Callout/31.0 Accept=text/xml Content-Type=text/xml; charset=UTF-8 14:17:43.157 (157957558)|EXCEPTION_THROWN|[48]|System.CalloutException: Web service callout failed: Unexpected element. Parser was expecting element 'http://schemas.xmlsoap.org/soap/envelope/:Envelope' but found ':html' 14:17:43.158 (158055274)|SYSTEM_METHOD_EXIT|[48]|WebServiceCallout.invoke(APEX_OBJECT, APEX_OBJECT, MAP, LIST) 14:17:43.158 (158110898)|FATAL_ERROR|System.CalloutException: Web service callout failed: Unexpected element. Parser was expecting element 'http://schemas.xmlsoap.org/soap/envelope/:Envelope' but found ':html' Class.SistemaFFServiceClient.FormandosSoap.ProcessaFormando: line 48, column 1 Class.SistemaFF.AtualizarFormando: line 44, column 1 14:17:43.158 (158124309)|FATAL_ERROR|System.CalloutException: Web service callout failed: Unexpected element. Parser was expecting element 'http://schemas.xmlsoap.org/soap/envelope/:Envelope' but found ':html' Class.SistemaFFServiceClient.FormandosSoap.ProcessaFormando: line 48, column 1 Class.SistemaFF.AtualizarFormando: line 44, column 1 14:17:43.381 (158139458)|CUMULATIVE_LIMIT_USAGE 14:17:43.381|LIMIT_USAGE_FOR_NS|(default)| Number of SOQL queries: 0 out of 200 Number of query rows: 0 out of 50000 Number of SOSL queries: 0 out of 20 Number of DML statements: 0 out of 150 Number of DML rows: 0 out of 10000 Maximum CPU time: 0 out of 60000 Maximum heap size: 0 out of 12000000 Number of callouts: 1 out of 10 Number of Email Invocations: 0 out of 10 Number of future calls: 0 out of 10 Number of Mobile Apex push calls: 0 out of 10 14:17:43.381|CUMULATIVE_LIMIT_USAGE_END 14:17:43.158 (158163968)|CODE_UNIT_FINISHED|SistemaFF.AtualizarFormando 14:17:43.161 (161667998)|EXECUTION_FINISHED
What I can't understand is that just in sometimes I got the error and in another times works fine.
What should I do?
The best way to debug this is to construct and make the same request using a tool like soapui (www.soapui.org), and then you should see the actual response from the service. Hopefully the error message / response will tell you what's wrong with your request.
Best of luck.