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+thisisnotapril
You can go through the 2 minutes videos which will give you insight to Sales & service cloud.
Sales Cloud: https://www.youtube.com/watch?v=yz2ec1J6QQA
Service Cloud: https://www.youtube.com/watch?v=hwKFv9X1yhU
Thanks,
Pratik
P.S. If this answers you question, please mark it as "Best Answer" so it will help other community members too.