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Rakesh KumarrRakesh Kumarr 

How can I transfer chat from one live agent to the other ??? please help new to service cloud

SonamSonam (Salesforce Developers) 
Please refer to the following to read about how you can set up the transfer chat functionality:
http://books.google.com.sg/books?id=NQkRAgAAQBAJ&pg=PA1646&lpg=PA1646&dq=transfer+chat+to+agent+salesforce&source=bl&ots=RO6XqxrDUP&sig=2L63piIaP56hVag8IWsTyMiYNNk&hl=en&sa=X&ei=NkU1VIqNH8GpogSx-4LYDQ&ved=0CEgQ6AEwBw#v=onepage&q=transfer%20chat%20to%20agent%20salesforce&f=false