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Outbound Emails Not "Firing"
Hi, I developed a workflow rule that also includes an Email Alert. I know that the workflow rule is triggering because it also does a Field Update that IS functioning as desired.
However the emails aren't firing. About 6 months ago I had a similiar problem, and SF tech support fixed it for me, it had something to do with some security setting somewhere, but I can't find a record of that at present.
Any advice appreciated! Cheers.
However the emails aren't firing. About 6 months ago I had a similiar problem, and SF tech support fixed it for me, it had something to do with some security setting somewhere, but I can't find a record of that at present.
Any advice appreciated! Cheers.
does sending emails normally works ??
if above said not working
may you need to check this.
Email Administation ->Deliverability->Access
All Answers
Maybe the Email Deliverability 'Access Level' is too restrictive?
#2 in this help doc: https://help.salesforce.com/apex/HTViewHelpDoc?id=emailadmin_deliverability.htm
does sending emails normally works ??
if above said not working
may you need to check this.
Email Administation ->Deliverability->Access