You need to sign in to do that
Don't have an account?
Kellymt
How to make a related list record open as a primary tab in the Service Cloud Console
We have created a custom sObject Address which is linked to Account in a Child-Parent way. So that one Account has multiple Addresses. We have added the Address sObject as a related list to our Account layout.
Does anybody know how can we configure the Address to open as a primary tab instead of a sub tab in the Salesforce.com Console when we open it from the Account related list?
Thank you!
Does anybody know how can we configure the Address to open as a primary tab instead of a sub tab in the Salesforce.com Console when we open it from the Account related list?
Thank you!
You might want to use the "Salesforce Console Integration Toolkit" to customize this behavior: http://www.salesforce.com/us/developer/docs/api_console/
All Answers
You might want to use the "Salesforce Console Integration Toolkit" to customize this behavior: http://www.salesforce.com/us/developer/docs/api_console/
One solution which came to my mind was to create my own VF listing page for the addresses, expose that as a Custom Console Component and code the edit link to open as a primary tab. Is there an alternative solution where I can reuse the Addresses listing page as it comes from Salesforce.com out of the box but just make the edit link open the Addresses as primary tabs?
Did you find any answer for your question?
Kindly share it with me. Now i am facing with the same requirement.