You need to sign in to do that
Don't have an account?
Madhu007
Capturing/Receiving sms to Salesforce
Hi, I have a requirement like this.
I can send the sms from my phone.I want to capture this sms into salesforce and i will create task based on sms.
With out using app exchange tools. Thanks in Advance...
I can send the sms from my phone.I want to capture this sms into salesforce and i will create task based on sms.
With out using app exchange tools. Thanks in Advance...
http://stackoverflow.com/questions/24339900/unable-to-receive-the-sms-via-twilio
2. I know, Twilio have unmanaged package so you don't have recursive costing but you have to pay to Twilio based on per SMS basis.
Install this unmanaged package: https://login.salesforce.com/packaging/installPackage.apexp?p0=04ti0000000XkE0
OR
How to install Twilio Package from Github to your Salesforce.com Environment
1. Go to https://githubsfdeploy-sandbox.herokuapp.com/
2. Enter Owner as "twilio" and Repository as "twilio-salesforce"
3. Click on Login to Salesforce and It will ask for permissions so click on "Allow"
4. After you allow, you will see a detail page with all deployable components. So click on "Deploy" button.
5. Wait until you see "Deployment Complete" at bottom of progress block on page
For Inbound SMS, you really have to work with Twilio to get a target number where your SMS from clients will be received.
PS: if this answers your question then hit Like and mark it as solution!
its pretty good
In every option you have pros and cons and choose based on your criteria.
1. Salesforce default SMS sending
2. Integrate SMS gateway.
N number of gateways in a market where you can choose and integrate.
Pros:
- SMS prices are low.
Cons:3. You can find App in AppExchange.
- There are a few apps in AppExhnage which are providing complete automation.
- No development efforts.
- Like Email template you can create SMS template.
- You can send SMS with workflow where you need not to write triggers.
If your option is 3 ? You can have a look at our ValueText SMS (https://appexchange.salesforce.com/listingDetail?listingId=a0N3A00000EFoedUAD)App (https://goo.gl/9B6B7d) at AppExchange.
for more info visit https://www.girikon.com/apps/salesforce-sms-app/
After some deliberation we built our own utilising MessageBird, Zapier and the standard activity object in Salesforce. Here is a step-by-step guide on how we did it which you can follow to replicate.
https://www.drewberryinsurance.co.uk/knowledge/business-owners/hack-want-to-send-sms-in-salesforce-find-out-how-we-avoided-expensive-apps-by-using-zapier-and-messagebird
Hello Madhu,
This will make your life so much easy. There are a lot of Salesforce based texting applications available on AppExchange. You can also check out 360 SMS App which is natively built on Salesforce. This app can help you capture your SMS into the same so that you can easily create a task based on it. For more information, visit their website: https://360smsapp.com/
Their configuration is easy to process, and the support team is just excellent. Do give them a try.