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Patrick Mayer 4
Refresh Service Cloud lists when new record is added
I need to have lists refresh when a new record is added. I would think that the Choose How Lists Refresh option and Push Notifications handle this, but that does not seem to work. Please help!
All Answers
We have the same requirement, lists that belong to the viewing user refresh OK, but when a case is created and assigned to the Queue, it is not automatically refreshing the Queue list.
We have lists that combine the current user Cases and those assigned to the Queue, as well as individual user lists and just the Queue list.
Thanks,
did anyone find a way to do this? Please let me know if it is achievable.
Thanks in advance!
Prakash GB
The only way I acheived it was to create a visual force page and use the apex:enhancedlist tag combined with javascript to automatically refresh the page every xx seconds.
This is the page we use for Work Orders.
Hope it helps