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paul.mcgurn PKB doesn't work on sites with a URL rewriter
I'm working on a project with a Force.com site that also uses the PKB (from the AppExchange). I'm finding that PKB is using some undocumented Sites mechanism with the /articles/ folder to render articles when they are viewed. This seems to fall flat on it's face with a 404 Page Note Found if the Site hosting the PKB is configured to use a URL Rewriter. This happens even if the URL Rewriter has no rules/code that would touch or overlap the /articles/ folder.
Anyone hit this? Trying to keep the customer's Site on a single Site config to preserve the login session for authenticated users.
The PKB documentation doesn't specifically say you can't use a URL rewriter, but rather, seems to have a copy/paste snippet from the Sites documentation. https://appexchange.salesforce.com/servlet/servlet.FileDownload?file=00P3000000HCTKdEAP
Anyone hit this? Trying to keep the customer's Site on a single Site config to preserve the login session for authenticated users.
The PKB documentation doesn't specifically say you can't use a URL rewriter, but rather, seems to have a copy/paste snippet from the Sites documentation. https://appexchange.salesforce.com/servlet/servlet.FileDownload?file=00P3000000HCTKdEAP
Is thi resolved. Could you help me in situation where feedback component is not working on standard for Portals ?? any thoughts on this, for article urls ?
At this point, all I can say is that Salesforce is proving really good at building disjointed products based on teh same data model, but not really good at delivering solutions that allow a serious company to implement them in a fully blended manner (without a disproportionate level of administrative configuration).