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JayaJayaJayaJaya 

Urgent please, Salesforce Knowledge Implementation Query

Hi,

Using standard Salesforce Knowledge Implementation, when any data is entered in Subject field of Case the relevent knowledge suggestion gets displayed. Can we have similar functionality if any data is entered in any custom field of Case? If it is possible, how can we achieve it?

Thanks a lot|
PratikPratik (Salesforce Developers) 
Hi Jaya,

Yo can refer this:
https://developer.salesforce.com/forums/ForumsMain?id=906F000000094BNIAY
https://help.salesforce.com/apex/HTViewHelpDoc?id=knowledge_category_mapping.htm&language=th

Thanks,
Pratik
JayaJayaJayaJaya
Hi Pratik, thanks for your reply but still I am not able to get the functionality if any data is entered in any custom field of Case displaying relevent knowledge suggestion. Can you please elaborate. Thanks.