You need to sign in to do that
Don't have an account?
Praveen Jha
sending email notification to user when article is published
I have one custom field on user object like "Notify me of releases" which data type is checkbox . When user select "Notify me of releases" checkbox checked user will get notification for every update of article whose type is alert.
Note:- I have created one article type alert.
Note:- I have created one article type alert.
You can create a public group for your article type. Whenever a user selects the check box you can add that user to the group using trigger.
Create a WF on the Article type and select the wf action as email alert and you can select the public group you have created.
Thanks
Prakash B
This limitation is described here:
http://resources.docs.salesforce.com/198/0/en-us/sfdc/pdf/salesforce_communities_implementation.pdf
Is there any other option to alert users when an article is published?