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Avicii
Attachment window is closed automatically when you click in another window
Hi,
While switching from "file attaching to a case" window to another window, attachment window is closed automatically!
I was told it's OOB in salesforce... Can you please assist me with a workaround utilizing Apex/VisualForce?
Thanks,
Avichai
While switching from "file attaching to a case" window to another window, attachment window is closed automatically!
I was told it's OOB in salesforce... Can you please assist me with a workaround utilizing Apex/VisualForce?
Thanks,
Avichai
i just tested that Issue with our Salesforce Instance. Works fine for me.
I tested it with the current version of Chrome Browser. Which browser are you using?
Best Regards
Robert
Please follow those steps to be sure you've tested the same scenario I've encounter:
Steps to Reproduce:
1. Open a case or create a new one
2. Choose new or reply Email
3. Add an attachment , you will see a dialog window will be poped up
4. While dialog window is opened try to switch to other window or even while uploading a file try to switch to another browser window.
5. You encounter that dialog is closed by itself...
Thank you!