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Outbound message doesn't conform to the defined schema(Salesforce bug?)


One of our customers encountered a strange problem. That's the outbound message sent out from Salesforce doesn't conform to the schema defined the Outbound wsdl file. We talked to them, this is mostly because they did some change like adding new fields, removing fields in Salesforce object but didn't re-download the wsdl. That's the schema in wsdl file is not sync with the changing happened in Salesforce objects. But according to their description, the schema in the wsdl file is sync with Salesforce since they didn't do any change for the object. We supposed it is not possible, but they insist. 

So could you guys help to check is there any potential defects/reasons in Salesforce side that make the outbound message sent out by Salesforce doesn't match the object schema?

Any response?