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Shaker Kuncham 1Shaker Kuncham 1 

case comments

Hi 

for Eg: if my case comments reach 5 comments it should notify manager ( on every 5th count ) for the same business day on the same DATE.

1. Can i accomplish with workflow
2, Does it require trigger

Please help me with code.


Regards
Shaker








 
logontokartiklogontokartik
You can write workflows on Case Comment Object, I think you can achieve this functionality by simple formula fields and workflow rules,