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SF Buzz VutukuriSF Buzz Vutukuri 

Data.com administration - Duplicate management

Hi,
We are trying to add data from PHP to salesforce, but data.com duplicate management is showing error alert and I still want to save record from API. I want to do the functionality 'saveignorant' from API can u please tell me how to do that
Vivek_PatelVivek_Patel
Hi SF Buzz,

I had the same issue and then I raised a case with salesforce, they mentioned that it's know issue from their side, here is the reply from them -

In some cases, if duplicate rules are set for an alert to show when potential duplicates are found, users will always be blocked from saving records and will not see a list of possible duplicates. Examples of this include the following.

1. When records are added using the data import tools.
2. When a person account is converted to a business account (and the newly created business account matches existing business accounts).
3. When records are added or edited using Salesforce APIs.


Regards,
Vivek Patel.


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