Apex Code Development You need to sign in to do that
Don't have an account?
Alex Schutte Direct Access to Knowledge Article within the Community?
We have our Knowledge Base articles accessible within our Customer Community (utilizes legacy Customer Portal - Usage Login license types), exposing the Knowledge Base as a tab and giving Community members Permission to read the individual article types.
However, if you send out a link to an individual Knowledge article and you are not already logged in, it takes you to a generic force.com Page Not Found page with a clock and orange exclamation point.
Example link: https://qvidian.force.com/community/articles/Release_Notes/Qvidian-Proposal-Automation-QPA-February-2015-Maintenance-Release
When we first launched though, clicking on an individual article link used to take them to the SFDC Customer Community login page first if they were not already logged in.
Do you know if there is a way such that if anyone attempts to access Community resources directly, such as a bookmark or perhaps a shared link, that we can direct them to a login page first and then continue to the desired page, or prompt them for the credentials, or at least have a message saying you need to log into the Community before viewing this content - rather than having this obscure message come up?
However, if you send out a link to an individual Knowledge article and you are not already logged in, it takes you to a generic force.com Page Not Found page with a clock and orange exclamation point.
Example link: https://qvidian.force.com/community/articles/Release_Notes/Qvidian-Proposal-Automation-QPA-February-2015-Maintenance-Release
When we first launched though, clicking on an individual article link used to take them to the SFDC Customer Community login page first if they were not already logged in.
Do you know if there is a way such that if anyone attempts to access Community resources directly, such as a bookmark or perhaps a shared link, that we can direct them to a login page first and then continue to the desired page, or prompt them for the credentials, or at least have a message saying you need to log into the Community before viewing this content - rather than having this obscure message come up?
replace the standard error page with one that redirects to the login page with an additional url param titled retUrl="original url"
Alex Schutte@KevinP where do I find the setting that allows me to edit the error page?