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Elad Kaplan 3Elad Kaplan 3 

Pre populate Case Record Type from Live Agent

Does anybody know if it's possible to create a Case and set it's Record Type automatically from the Live Agent Pre Chat? 

I wanna do it without having the need to set a default Record Type for the Agent's profile.

When It's getting created on the consule, I'm getting the screen, where I have to choose a Record Type..
ShashankShashank (Salesforce Developers) 
Please see if this helps: