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Priyanka JoshiPriyanka Joshi 

Case not creating from salesforce for outlook

I am working with Salesforce for outlook and trying to create a case from the outlook 2010. But case is not creating and didn't getting any error message from outlook as well as debug log. Someone can guide me on this. Thanks in advance.
Gaurav KheterpalGaurav Kheterpal
This is a known issue with Outlook 2010 -> not being able to create new cases. Read more here (https://success.salesforce.com/ideaview?id=08730000000JRViAAO).

If my answer helps resolve your query, please mark it as the 'Best Answer' & upvote it to benefit others and improve the overall quality of Discussion Forums.

Gaurav Kheterpal
Certified Force.com Developer| Salesforce Mobile Evangelist| Developer Forums Moderator| Dreamforce Speaker