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Object reference not set to an instance of an object

Hi 

We have an external application that is pulling data from our Salesforce.com Instance on a scheduled basis.
It was working fine and suddenly when pulling data from salesforce.com there is an error message that is coming up on the application side like

"Object reference not set to an instance of an object"

Can anyone advise on this please!!
KevinPKevinP
are you, by chance using salesforce for outlook?

what external application is doign the scheduled pulls