You need to sign in to do that
Don't have an account?
TheRotnelson
SSO. Cannot change the Authentication Service under My Domain Authentication Configuration
I cannot change the Authentication Service under My Domain Authentication Configuration after I did a refresh of my sandbox. After I did the sandbox refresh I configured the SSO settings and uploaded the IDP certificate provided from my IDP. I enabled SAML and try to get the authenticaton service to point to my SSO under the My DOmain - Authentication Configuration.
I am using SSO and am trying to have it so that if they go to my SFDC domain.
Expected Behavior:
When I go to https://my-domain.my.salesforce.com to be redirected to www.domain.com/sso to use my SSO credentials.
Actual Behavior:
When I go to https://my-domain.my.salesforce.com it stays on that page and I cannot use my SSO credentions. When I attempt to change the Authentication Service under Domain Management -> My Domain -> Authentication Configuration it always reverts back to Login Page
If I try to disable the SAML in the SInge Sign On Settings page is gives me the error message: Error: Your organization or community is currently using SAML as an authentication method, so you can’t disable it.
So my problem is that I can not disable SAML or I can active the use of SSO authenication.
I am confident the SSO settings are correct as they are the same as before the Sandbox refreshed where it worked just fine.
The Authentication Service under Domain Management -> My Domain -> Authentication Configuration always reverts back to Login Page seems to be the key issue her.
Please help
I am using SSO and am trying to have it so that if they go to my SFDC domain.
Expected Behavior:
When I go to https://my-domain.my.salesforce.com to be redirected to www.domain.com/sso to use my SSO credentials.
Actual Behavior:
When I go to https://my-domain.my.salesforce.com it stays on that page and I cannot use my SSO credentions. When I attempt to change the Authentication Service under Domain Management -> My Domain -> Authentication Configuration it always reverts back to Login Page
If I try to disable the SAML in the SInge Sign On Settings page is gives me the error message: Error: Your organization or community is currently using SAML as an authentication method, so you can’t disable it.
So my problem is that I can not disable SAML or I can active the use of SSO authenication.
I am confident the SSO settings are correct as they are the same as before the Sandbox refreshed where it worked just fine.
The Authentication Service under Domain Management -> My Domain -> Authentication Configuration always reverts back to Login Page seems to be the key issue her.
Please help
Did you find any solution for this? We are experiencing the exact same behaviour now. Our sandbox has been refreshed since the time we first configured SSO. I have received new certificates from the IDP and I have made sure the myDomain URL for the sandbox is correct in the SSO configuration.
Under Domain Management -> My Domain -> Authentication Configuration I can only choose Login Page as "Authentication Service". Before the refresh I also had the choice to choose the SSO option.
Any suggestions?
Hi @Hari Sompalli,
Thanks for sharing this. Your Solution is 100% correct.
You are Awesome!