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Chris MollanChris Mollan 

Live Agent set agent status as online by befault

Users are forgetting to set their status to online when they load up the service cloud console.  How can I automate this so that the users status is always set to online when they load the console?

 
ShashankShashank (Salesforce Developers) 
I'm afraid as per existing functionality, we cannot change the default status. I would recommend you to post an idea around this here: https://success.salesforce.com/ideaSearch