function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion
vijay goudavijay gouda 

how to create a case against other user

Hi,
How currently logged in user can create a case against other users.Can any one please guide me possible ways.
NagaNaga (Salesforce Developers) 
Dear Vijay,

Permissions Required :

To view cases: “Read” on cases
To create cases: “Create” on cases

You can create cases in various ways:
Your administrator can set up Web-to-Case and either Email-to-Case or On-Demand Email-to-Case to automatically capture cases from your website and customer emails.
Your customers can log their own cases from the Customer Portal, Self-Service portal, or Chatter Answers.

Please follow the link below for more information

https://help.salesforce.com/HTViewHelpDoc?id=cases_create.htm&language=en_US

Best Regards
Naga kiran