You need to sign in to do that
Don't have an account?
Andrew Sturt
Rollup Summary count returns zero
I have a master-detail relationship with three records on the detail side. I can see the records in the related list, but my rollup summary never shows anything other than zero. I have tried checking the "Force a mass recalculation of this field" option, but I still get zero. I have "All records should be included in the calculation" selected, so there is no filter criteria. I'm logged in as the administrator, so I don't think it's a permissions issue.
Anyone have any ideas why I am not getting the counts I want?
Anyone have any ideas why I am not getting the counts I want?
Please double check below things.
1. Childrecord field used to roll up data.
2. Agregated function used in roll up summany field. i.e. sum,min,max etc
3. Child record calculation criteria.
Let us know if it helps you.