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srikanth challasrikanth challa 

Is there any way to send a feedback form to the customers?

Is there any way to send a feedback form to the customers which consists of two links 'Satisfied' and 'Dissatisfied'. Where if the customer clicks on the link then the 'Customer feed back' field should auto populate against the case number. (Note:The Customers are not the users in salesforce)
BalajiRanganathanBalajiRanganathan
Look into force.com Sites

https://help.salesforce.com/apex/HTViewHelpDoc?id=sites_overview.htm
Hargobind_SinghHargobind_Singh
This can be achieved by Surveys, i.e. sending surveys to your customers. Survey could have one or more questions. 
You could look at installing SurveyMonkey in your org, or look for survey related packages on AppExchange