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Trey Flowers Change from name of org-wide email to current user
I'm trying to find a way to change the from name of an org-wide email address to the current user who is sending the email. I need to do this when the email is being sent from the Case email action on the console feed view. I've tried a couple of different methods, my most recent is using the QuickAction.QuickActionDefaultsHandler to reference the emailMessage and try to change fromName, but had no success.
Example:
"Support" <support@example.com> should be "John Smith" <support@example.com> when John Smith is the sender.
I haven't found an answer while searching through the forums and stackoverflow, so any help you can provide is greatly appreciated.
Example:
"Support" <support@example.com> should be "John Smith" <support@example.com> when John Smith is the sender.
I haven't found an answer while searching through the forums and stackoverflow, so any help you can provide is greatly appreciated.
Organization-Wide Email Addresses (SetUp -> Administration Setup: Email Administration -> Organization-Wide Addresses) Add the prefered email address(support@example.com) with a display name("John Smith")