This isn't a good fit for these discussion boards - Sales/Service cloud implementations can vary enormously from one organization to another. There's a service cloud workbook at : https://resources.docs.salesforce.com/sfdc/pdf/workbook_service_cloud.pdf
There isn't an equivalent for the Sales cloud, but a good place to start is the sales cloud certification study guide, which has links to online training etc.
There isn't an equivalent for the Sales cloud, but a good place to start is the sales cloud certification study guide, which has links to online training etc.