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Coral Racing
Validation Rule Help with Email Templates?
Hello
We have multiple email templates for Object Incident__c and I was wanting to know if it is possible to write a validation rule to stop Staff from using Template x when Field Y is not null/blank?
I am unsure where the Email Template fields are stored?
Many thanks
Sonya
We have multiple email templates for Object Incident__c and I was wanting to know if it is possible to write a validation rule to stop Staff from using Template x when Field Y is not null/blank?
I am unsure where the Email Template fields are stored?
Many thanks
Sonya
Sonam (Salesforce Developers)
This is something you will have to implement using code as its not possible to implement using out-of-box functionality.Email template fields are merge fields which are stored in the object record itself and are pulled realtime when you try to use a template.Hoping I've understood the req correctly and this helps!
Coral Racing
Thanks for getting back to me. If it involves code then I wil have to put this one to bed, as I am not able to do this. Thanks for you advice
Erica Kane
Thank you for the answer, but that's rather depressing.