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Shikha Devi 14 From Address as noreply@salesforce.com in email services
Hi All,
I have created Email Services to create case through email.
Issue I am facing is, from most of case's FRom address is coming right and for few Cases From Address coming as "noreply@salesforce.com"and From Name as "Salesforce Email Processor".
I also did setting for "noreply@salesforce.com" in Email Administration ---> Deliverability ---->Email Security Compliance ----> Enable Sender ID compliance ( checkbox = false ).
Please help to resolve this issue
I have created Email Services to create case through email.
Issue I am facing is, from most of case's FRom address is coming right and for few Cases From Address coming as "noreply@salesforce.com"and From Name as "Salesforce Email Processor".
I also did setting for "noreply@salesforce.com" in Email Administration ---> Deliverability ---->Email Security Compliance ----> Enable Sender ID compliance ( checkbox = false ).
Please help to resolve this issue
Please configure your "Email to case functionality again" . For email to case we don't need to touch "Email Administration" .
Configure your routing address again and check whether it works or not, in my case it is working fine.
in my case "From address" is coming in the "Web Email " field of the case object.
Do your config again, and if problem resist then please let me know.
Thanks
Rishav