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CNAME for site Domain Name doesn't work


I'm trying to create a CNAME record on a registrar ( so my company domain can be "redirected" to (which is my sites domain). When I call on the browser it goes to instead of going to public Any ideas to fix this thing? (I'm waisting tons of time with something that should be just take a couple of minutes).

Thanks in Advance

1 -  My org doesn't have the Custom Web Address field available
2 - Forward wih masking stops the site to work well on mobile browsers (cos it wrap the page in a frame).
ShashankShashank (Salesforce Developers) 
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