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Umakant ShuklaUmakant Shukla 

prechat form could not redirect to chat window and could not save prechat information into salesforce org

Hello

I am facing issue with Prechat Form could not redirect to chat window and also prechat form information could not save as a contact record.
Best Answer chosen by Umakant Shukla
AmrenderAmrender
Hi Umakant

Please go through the below link. A very nice article on PreChat API. I found it very useful. Hope it will solve your problem too.

http://peterknolle.com/live-agent-pre-chat-api/

Regards
Amrender

All Answers

NagaNaga (Salesforce Developers) 
Hi Umakant,

Please see the similar scenario below

User-added imagePlease see the link below

http://salesforce.stackexchange.com/questions/21547/how-to-setup-pre-chat-form-in-html-to-embed-in-customer-website

Best Regards
Naga kiran
AmrenderAmrender
Hi Umakant

Please go through the below link. A very nice article on PreChat API. I found it very useful. Hope it will solve your problem too.

http://peterknolle.com/live-agent-pre-chat-api/

Regards
Amrender
This was selected as the best answer