Apex Code Development You need to sign in to do that
Don't have an account?
Kevin Dyer Community templates is showing error
We suddenly started seeing an error in our Community (help.medallia.com) on our Contact Support page. We're using the communities templates product, and it looks like the Case Comment module and the Attachment module (from site.com's view) are the modules that are having the issue. We see the error, "Oops, something went wrong. Please refresh the page and try again." Screenshot attached.
I recently turned on "Enable Community Case Feed" in Support Settings, but I've turned that off. Could that be affecting it?
We are using the Napili template for Communities and the Koa template for Knowledge Center.
We are using the following modules:
- Case Comments - not customized
- Case Attachments - not customized
- Contact support - built in site.com. This triggers an action to create a new case in our service cloud.
Thanks in advance!
I recently turned on "Enable Community Case Feed" in Support Settings, but I've turned that off. Could that be affecting it?
We are using the Napili template for Communities and the Koa template for Knowledge Center.
We are using the following modules:
- Case Comments - not customized
- Case Attachments - not customized
- Contact support - built in site.com. This triggers an action to create a new case in our service cloud.
Thanks in advance!
Shashank (Salesforce Developers) Please see if this solution helps: https://help.salesforce.com/apex/HTViewSolution?urlname=Community-Site-com-Profile-Home-widget-causes-Aura-Integration-Service-Error&language=en_US