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Kon Dele How to Automatically Add @mention to Chatter Post
How can I via apex automatically @mention the case owner or case contact on the case feed in chatter?
Using the code example in the developer's guide, here's my class:
Using the code example in the developer's guide, here's my class:
public with sharing class AtMentionsUtility {
public static void mentionedUser(){
Case c = new Case();
ConnectApi.FeedItemInput feedItemInput = new ConnectApi.FeedItemInput();
ConnectApi.MentionSegmentInput mentionSegmentInput = new ConnectApi.MentionSegmentInput();
ConnectApi.MessageBodyInput messageBodyInput = new ConnectApi.MessageBodyInput();
ConnectApi.TextSegmentInput textSegmentInput = new ConnectApi.TextSegmentInput();
messageBodyInput.messageSegments = new List<ConnectApi.MessageSegmentInput>();
mentionSegmentInput.id = c.OwnerId;
messageBodyInput.messageSegments.add(mentionSegmentInput);
textSegmentInput.text = '';
messageBodyInput.messageSegments.add(textSegmentInput);
feedItemInput.body = messageBodyInput;
feedItemInput.feedElementType = ConnectApi.FeedElementType.FeedItem;
feedItemInput.subjectId = c.Id;
ConnectApi.FeedElement feedElement = ConnectApi.ChatterFeeds.postFeedElement(Network.getNetworkId(), feedItemInput, null);
}
}
You code looks fine, just need to query the case in your method to fetch owner Id and Id of the case record.
public with sharing class AtMentionsUtility { public static void mentionedUser(Id caseRecordId){ Case c = [ Select OwnerId From Case Where Id =: caseRecordId]; ConnectApi.FeedItemInput feedItemInput = new ConnectApi.FeedItemInput(); ConnectApi.MentionSegmentInput mentionSegmentInput = new ConnectApi.MentionSegmentInput(); ConnectApi.MessageBodyInput messageBodyInput = new ConnectApi.MessageBodyInput(); ConnectApi.TextSegmentInput textSegmentInput = new ConnectApi.TextSegmentInput(); messageBodyInput.messageSegments = new List<ConnectApi.MessageSegmentInput>(); mentionSegmentInput.id = c.OwnerId; messageBodyInput.messageSegments.add(mentionSegmentInput); textSegmentInput.text = ''; messageBodyInput.messageSegments.add(textSegmentInput); feedItemInput.body = messageBodyInput; feedItemInput.feedElementType = ConnectApi.FeedElementType.FeedItem; feedItemInput.subjectId = c.Id; ConnectApi.FeedElement feedElement = ConnectApi.ChatterFeeds.postFeedElement(Network.getNetworkId(), feedItemInput, null); } }Then you could call this method from any other class and it should work fine. In order to test you could run this in developer console with a valid case record id.AtMentionsUtility.mentionedUser('5000000assMa');All Answers
You code looks fine, just need to query the case in your method to fetch owner Id and Id of the case record.
public with sharing class AtMentionsUtility { public static void mentionedUser(Id caseRecordId){ Case c = [ Select OwnerId From Case Where Id =: caseRecordId]; ConnectApi.FeedItemInput feedItemInput = new ConnectApi.FeedItemInput(); ConnectApi.MentionSegmentInput mentionSegmentInput = new ConnectApi.MentionSegmentInput(); ConnectApi.MessageBodyInput messageBodyInput = new ConnectApi.MessageBodyInput(); ConnectApi.TextSegmentInput textSegmentInput = new ConnectApi.TextSegmentInput(); messageBodyInput.messageSegments = new List<ConnectApi.MessageSegmentInput>(); mentionSegmentInput.id = c.OwnerId; messageBodyInput.messageSegments.add(mentionSegmentInput); textSegmentInput.text = ''; messageBodyInput.messageSegments.add(textSegmentInput); feedItemInput.body = messageBodyInput; feedItemInput.feedElementType = ConnectApi.FeedElementType.FeedItem; feedItemInput.subjectId = c.Id; ConnectApi.FeedElement feedElement = ConnectApi.ChatterFeeds.postFeedElement(Network.getNetworkId(), feedItemInput, null); } }Then you could call this method from any other class and it should work fine. In order to test you could run this in developer console with a valid case record id.AtMentionsUtility.mentionedUser('5000000assMa');