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Patrick Thai Knowledge Article API - Assignment fields
Hello,
I would like to build a list of articles in Apex/Visualforce and display information about the Article assignment. But when I checked the Knowledge Article and Knowledge Article Version schema, I found and indirect way to know the "Assigned To" User, by checking the ProcessInstances of the KnowledgeArticle. But I couldn't find a way to retrieve the Due Date and the Instructions.
Is there anyway to access to those fields ?
Thanks to anyone who could help.
I would like to build a list of articles in Apex/Visualforce and display information about the Article assignment. But when I checked the Knowledge Article and Knowledge Article Version schema, I found and indirect way to know the "Assigned To" User, by checking the ProcessInstances of the KnowledgeArticle. But I couldn't find a way to retrieve the Due Date and the Instructions.
Is there anyway to access to those fields ?
Thanks to anyone who could help.
This information is stored in this object: ProcessInstanceWorkitem.
Example:
SELECT ProcessInstance.targetObjectid FROMProcessInstanceWorkitem WHERE ActorId = '00GD0000001FGkT'
This query will list all article that are assigned to this person.
Best Regards
Naga Kiran
Thanks for your reply. Your solution is actually what I meant when I wrote that "I found and indirect way to know the 'Assigned To' ". My question is more about getting the "Instructions" and the "Due date" which are not stored on the ProcessInstanceWorkItem. They were neither on the parent ProcessInstance, the grandparent ProcessDefinition, nor the related ProcessNodes (they related as children of the ProcessDefinition)