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JvVoorst Need a Open CTI callcenter or 3.0 or 4.0 version adapter for Broadworks/Broadsoft
Hi,
currently using Broadsoft Unified Connector. This runs on CTI 2.1.2 and is not compatible with Salesforce Console that I want to start using. I need just a basic CTI for Broadworks/Broadsoft so I can use the SFDC softphone to click to call and log calls with the interaction log in the Salesforce Console. Can you help me out? Develop a CTI adapter or otherwise?
currently using Broadsoft Unified Connector. This runs on CTI 2.1.2 and is not compatible with Salesforce Console that I want to start using. I need just a basic CTI for Broadworks/Broadsoft so I can use the SFDC softphone to click to call and log calls with the interaction log in the Salesforce Console. Can you help me out? Develop a CTI adapter or otherwise?
I have a solution that you may be interested in. I would love to help you out. Please shoot me an email at spenc.scott@gmail.com and I can show you a demo and you can tell me if it is what you are looking for.