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Predefined Field Value for Send Email
Hi,
For Case screen we have two related list ("Emails", "Activity History") from where we can send email. I want to auto populate Case Subject line as email subject. How to achieve this? Even I tried "Predefined Field Value for Send Email" but it is also not auto populating the value.
For Case screen we have two related list ("Emails", "Activity History") from where we can send email. I want to auto populate Case Subject line as email subject. How to achieve this? Even I tried "Predefined Field Value for Send Email" but it is also not auto populating the value.
Shashank (Salesforce Developers) You can probably try adding the case subject as a merge field in the template that you use for the email.