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Binu 8 Tracking event behaviour data
We have a custom object called “Subscription” where we track all of our subscription-specific data for each customer in our SAAS business.
In addition to numerical or text fields that we’re already tracking data for, we also want to track a variety of actions and behaviours
taken by that subscriber. These actions and behaviours are events that will serve as many success or risk markers for these SAAS clients.
We have a plan for what we would consider best practices for organizing and tracking this kind of event behavior data on a custom object, like our subscriptions? Could you please tell me the right way?
In addition to numerical or text fields that we’re already tracking data for, we also want to track a variety of actions and behaviours
taken by that subscriber. These actions and behaviours are events that will serve as many success or risk markers for these SAAS clients.
We have a plan for what we would consider best practices for organizing and tracking this kind of event behavior data on a custom object, like our subscriptions? Could you please tell me the right way?