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madhu Approval process
Hi,
In an object every record goes for approval steps and there are 2 approval steps. 1st approver(BU manager) and 2nd approver (national manager).
And the question is if 1st approver(BU manager) is same sa national manager then it must not go to 2nd approver. No had code values please. Please let me know how to achieve this. All national manager have same profile
In an object every record goes for approval steps and there are 2 approval steps. 1st approver(BU manager) and 2nd approver (national manager).
And the question is if 1st approver(BU manager) is same sa national manager then it must not go to 2nd approver. No had code values please. Please let me know how to achieve this. All national manager have same profile
How is the Approver selection done ?
1. If you put the approver selection on the object level with the help of custom lookup fields to Users (2 lookups to User object).
In this case you can restrict the user to not enter the second user if first user is national manager using Validation rule.
2. If it is automatically selected by user then it is difficult to tweak the current salesforce standard approval process.
Thanks for your reply. I just found the answer. In the 2nd approver i just have a condition that $user profile name!= national manager profile
Thanks again for your suggestions.