function readOnly(count){ }
Sign Up ›
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
Learn More

Browse by Topic
ShowAll Questionssorted byDate Posted
+ Start a Discussion
RaviKumarRaviKumar 

Public Knowledge Base from AppExchange not installing

PKB not installing in my Developer edition.
Every time i'm getting below error message..
May i know what is preventing to install.

User-added image

Thanks in Advance.
Neetu_BansalNeetu_Bansal
Hi Ravi,

It sounds like you need the Knowledge feature license - when you go to Company Information do you see a "Knowledge User" row in the Feature Licenses section at the bottom of the page.  If not, I guess you need to contact your sales representative to get knowledge enabled.

Its a different license, which we need to ask Salesforce to enable this and its a paid one.

If this help, please mark as best answer so will help others also.

Thanks,
Neetu