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Suresh SSuresh S 

Apex Data Loader - Export to Salesforce Custom Object failed.

We are using Apex Data Loader 19.0 and cliq_process.  Using Apex Data Loader & Cliq_process, we are exporting the data into salesforce custom object. The process was working fine past 2 years and till last week. Last few days we are getting the below error.


2015-08-17 06:12:31,218 INFO  [ExportRevenue] process.ProcessRunner run (ProcessRunner.java:104) - Logging in to: https://www.salesforce.com/services/Soap/u/19.0
2015-08-17 06:12:31,233 INFO  [ExportRevenue] client.PartnerClient login (PartnerClient.java:989) - Beginning Partner Salesforce login ....
2015-08-17 06:12:31,249 INFO  [ExportRevenue] client.PartnerClient login (PartnerClient.java:998) - Salesforce login to https://www.salesforce.com/services/Soap/u/19.0/services/Soap/u/19.0 as user forceuser@<company>.com
2015-08-17 06:12:31,655 INFO  [ExportRevenue] dao.DataAccessObjectFactory getDaoInstance (DataAccessObjectFactory.java:51) - Instantiating data access object: C:\Program Files\salesforce.com\Apex Data Loader 19.0\cliq_process\ExportRevenue\write\ExportRevenue.csv of type: csvWrite
2015-08-17 06:12:31,655 INFO  [ExportRevenue] process.ProcessRunner run (ProcessRunner.java:109) - Checking the data access object connection
2015-08-17 06:12:31,655 INFO  [ExportRevenue] process.ProcessRunner run (ProcessRunner.java:114) - Setting field types
2015-08-17 06:12:31,766 ERROR [ExportRevenue] client.PartnerClient describeSObject (PartnerClient.java:1249) - Error while calling web service operation: describeSObject, error was: Failed to send request to https://ncst.my.salesforce.com/services/Soap/u/19.0/00D400000009okc
com.sforce.ws.ConnectionException: Failed to send request to https://<company>.my.salesforce.com/services/Soap/u/19.0/00D400000009okc
    at com.sforce.ws.transport.SoapConnection.send(SoapConnection.java:113)
    at com.sforce.soap.partner.PartnerConnection.describeSObject(PartnerConnection.java:48)
    at com.salesforce.dataloader.client.PartnerClient.describeSObject(PartnerClient.java:1240)
    at com.salesforce.dataloader.client.PartnerClient.setFieldTypes(PartnerClient.java:1196)
    at com.salesforce.dataloader.controller.Controller.setFieldTypes(Controller.java:127)
    at com.salesforce.dataloader.process.ProcessRunner.run(ProcessRunner.java:115)
    at com.salesforce.dataloader.process.ProcessRunner.main(ProcessRunner.java:229)
Caused by: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
    at com.sun.net.ssl.internal.ssl.Alerts.getSSLException(Alerts.java:150)
    at com.sun.net.ssl.internal.ssl.SSLSocketImpl.fatal(SSLSocketImpl.java:1476)
    at com.sun.net.ssl.internal.ssl.Handshaker.fatalSE(Handshaker.java:174)
    at com.sun.net.ssl.internal.ssl.Handshaker.fatalSE(Handshaker.java:168)
    at com.sun.net.ssl.internal.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:847)
    at com.sun.net.ssl.internal.ssl.ClientHandshaker.processMessage(ClientHandshaker.java:106)
    at com.sun.net.ssl.internal.ssl.Handshaker.processLoop(Handshaker.java:495)
    at com.sun.net.ssl.internal.ssl.Handshaker.process_record(Handshaker.java:433)
    at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:815)
    at com.sun.net.ssl.internal.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1025)
    at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1038)
    at sun.net.www.protocol.https.HttpsClient.afterConnect(HttpsClient.java:402)
    at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:170)
    at sun.net.www.protocol.http.HttpURLConnection.getOutputStream(HttpURLConnection.java:836)
    at sun.net.www.protocol.https.HttpsURLConnectionImpl.getOutputStream(HttpsURLConnectionImpl.java:230)
    at com.sforce.ws.transport.JdkHttpTransport.connectLocal(JdkHttpTransport.java:97)
    at com.sforce.ws.transport.JdkHttpTransport.connect(JdkHttpTransport.java:82)
    at com.sforce.ws.transport.SoapConnection.send(SoapConnection.java:99)
    ... 6 more
Caused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
    at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:221)
    at sun.security.validator.PKIXValidator.engineValidate(PKIXValidator.java:145)
    at sun.security.validator.Validator.validate(Validator.java:203)
    at com.sun.net.ssl.internal.ssl.X509TrustManagerImpl.checkServerTrusted(X509TrustManagerImpl.java:172)
    at com.sun.net.ssl.internal.ssl.JsseX509TrustManager.checkServerTrusted(SSLContextImpl.java:320)
    at com.sun.net.ssl.internal.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:840)
    ... 19 more
Caused by: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
    at sun.security.provider.certpath.SunCertPathBuilder.engineBuild(SunCertPathBuilder.java:236)
    at java.security.cert.CertPathBuilder.build(CertPathBuilder.java:194)
    at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:216)
    ... 24 more
2015-08-17 06:12:31,766 FATAL [main] process.ProcessRunner topLevelError (ProcessRunner.java:214) - Unable to run process ExportRevenue
java.lang.RuntimeException: com.sforce.ws.ConnectionException: Failed to send request to https://<company>.my.salesforce.com/services/Soap/u/19.0/00D400000009okc
    at com.salesforce.dataloader.process.ProcessRunner.run(ProcessRunner.java:139)
    at com.salesforce.dataloader.process.ProcessRunner.main(ProcessRunner.java:229)
Caused by: com.sforce.ws.ConnectionException: Failed to send request to https://<company>.my.salesforce.com/services/Soap/u/19.0/00D400000009okc
    at com.sforce.ws.transport.SoapConnection.send(SoapConnection.java:113)
    at com.sforce.soap.partner.PartnerConnection.describeSObject(PartnerConnection.java:48)
    at com.salesforce.dataloader.client.PartnerClient.describeSObject(PartnerClient.java:1240)
    at com.salesforce.dataloader.client.PartnerClient.setFieldTypes(PartnerClient.java:1196)
    at com.salesforce.dataloader.controller.Controller.setFieldTypes(Controller.java:127)
    at com.salesforce.dataloader.process.ProcessRunner.run(ProcessRunner.java:115)
    ... 1 more
Caused by: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
    at com.sun.net.ssl.internal.ssl.Alerts.getSSLException(Alerts.java:150)
    at com.sun.net.ssl.internal.ssl.SSLSocketImpl.fatal(SSLSocketImpl.java:1476)
    at com.sun.net.ssl.internal.ssl.Handshaker.fatalSE(Handshaker.java:174)
    at com.sun.net.ssl.internal.ssl.Handshaker.fatalSE(Handshaker.java:168)
    at com.sun.net.ssl.internal.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:847)
    at com.sun.net.ssl.internal.ssl.ClientHandshaker.processMessage(ClientHandshaker.java:106)
    at com.sun.net.ssl.internal.ssl.Handshaker.processLoop(Handshaker.java:495)
    at com.sun.net.ssl.internal.ssl.Handshaker.process_record(Handshaker.java:433)
    at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:815)
    at com.sun.net.ssl.internal.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1025)
    at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1038)
    at sun.net.www.protocol.https.HttpsClient.afterConnect(HttpsClient.java:402)
    at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:170)
    at sun.net.www.protocol.http.HttpURLConnection.getOutputStream(HttpURLConnection.java:836)
    at sun.net.www.protocol.https.HttpsURLConnectionImpl.getOutputStream(HttpsURLConnectionImpl.java:230)
    at com.sforce.ws.transport.JdkHttpTransport.connectLocal(JdkHttpTransport.java:97)
    at com.sforce.ws.transport.JdkHttpTransport.connect(JdkHttpTransport.java:82)
    at com.sforce.ws.transport.SoapConnection.send(SoapConnection.java:99)
    ... 6 more
Caused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
    at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:221)
    at sun.security.validator.PKIXValidator.engineValidate(PKIXValidator.java:145)
Best Answer chosen by Suresh S
Amit Chaudhary 8Amit Chaudhary 8
Please check below post. I hope that will help u
https://developer.salesforce.com/forums/?id=906F00000008yyGIAQ

This simply means that the web server or the URL you are connecting to does not have a valid certificate from an authorized CA. But however, being a programmer you would want to find out the alternative way to solve this issue.
What you need to do is to import the server certificate and install it in your JDK's keystore.

Just follow these steps and you will be able to get rid of that error.
1. First of all you copy the URL that you are connecting to and paste it in your browser. Let us say you are using IE. Just paste the url in the address bar and press enter.
2. You will now probably see a dialog box warning you about the certificate. Now click on the 'View Certificate' and install the certificate. Ignore any warning messages.
3. Now that the server certificate is installed in your computer, your browser will not warn you when you visit the same site again

Please check below post also
https://developer.salesforce.com/forums/?id=906F00000008pQyIAI
https://blogs.oracle.com/gc/entry/unable_to_find_valid_certification

Please let us know if this will help u
 

All Answers

Amit Chaudhary 8Amit Chaudhary 8
Please check below post. I hope that will help u
https://developer.salesforce.com/forums/?id=906F00000008yyGIAQ

This simply means that the web server or the URL you are connecting to does not have a valid certificate from an authorized CA. But however, being a programmer you would want to find out the alternative way to solve this issue.
What you need to do is to import the server certificate and install it in your JDK's keystore.

Just follow these steps and you will be able to get rid of that error.
1. First of all you copy the URL that you are connecting to and paste it in your browser. Let us say you are using IE. Just paste the url in the address bar and press enter.
2. You will now probably see a dialog box warning you about the certificate. Now click on the 'View Certificate' and install the certificate. Ignore any warning messages.
3. Now that the server certificate is installed in your computer, your browser will not warn you when you visit the same site again

Please check below post also
https://developer.salesforce.com/forums/?id=906F00000008pQyIAI
https://blogs.oracle.com/gc/entry/unable_to_find_valid_certification

Please let us know if this will help u
 
This was selected as the best answer
Suresh SSuresh S
Thank you.   I tried the same and there is no change in the error. I verified the certificate part and I did not find any issues.  One thing I did not check on virus scanner side. Will it affect the code to run and throw the above error. (Not Sure). We are using Sophos virus scanner. 
Suresh SSuresh S
For testing in my local system, I tried all the possibilities. Tried with Keytool -list -keystore "<javapath>\cacerts". I can see the salesforce certificate details. 

Certificate fingerprint (MD5): 53:4B:1D:17:58:58:1A:30:A1:90:F8:6E:5C:F2:CF:65
salesforce, Aug 17, 2015, trustedCertEntry,

Still I am getting the same error.
Suresh SSuresh S
It is working fine.  The ".cer" need to be imported into Apex Data Loader 19.0\_jvm\lib\security\cacerts keystore. once it is imported. it works excellent.  Thanks Amit. 
Jake DowieJake Dowie
"As of April 13th 2015, end users using older Data Loader versions (v13 - v23) can no longer connect to sandboxes. This also took effect on Production Orgs on August 1st 2015."

This article should help: https://help.salesforce.com/HTViewSolution?id=000220227