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Zoom_V From Email Address and Email Services
I am attempting to use an Email Alert to be sent to somebody, and would like their Reply to be sent through an Email Services. In order to make it as easy as possible, I would like for the outgoing email to the Email Services long email address to be the From. That way the user can just Reply to the email and it would automatically go through the Email Services. However, I can only use Organized-Wide verfied email addresses as the From when setting up an Email Alert.
Is there a way to use the Email Services as the From address ? This seems like something which should be very simple to do for the reasons I just gave.
Is there a way to use the Email Services as the From address ? This seems like something which should be very simple to do for the reasons I just gave.
It is not possible to add Email services address in Org-Wide Emails, but for your problem, you can apply forward rule to the email address ( which is specified in From address ), there you can apply some filters that only specific reply emails will be forwarded to your Email service address.
Let me know if you need any other help.
Thanks,
Neetu
All Answers
Go here: Setup > Email Administration > Organization-Wide Email Addresses
You can set up email addresses and make them available to all or specific user profiles. Once verified, the address will be available as a from address for email alerts.
After than, also the default user for workflow is configured in workflow>settings
For more reference check this:
https://help.salesforce.com/apex/HTViewHelpDoc?id=orgwide_emailedit.htm&language=en_US (https://help.salesforce.com/apex/HTViewHelpDoc?id=orgwide_emailedit.htm&language=en_US)
Let me know, of you need any other help.
Thanks,
Neetu
Thank you for your input.
Yes, I understand that is how to set up the Org-Wide email. But since the address is one which was created by Email Services it cannot be verified as a normal email address. That is where I would run into problems with it.
It is not possible to add Email services address in Org-Wide Emails, but for your problem, you can apply forward rule to the email address ( which is specified in From address ), there you can apply some filters that only specific reply emails will be forwarded to your Email service address.
Let me know if you need any other help.
Thanks,
Neetu
@Neetu_Bansal : Perhaps I didn't quite understand what you said as a solution. I believe you were saying to set up the Email Alert so it the Email Service so it could only accept email from one email - and then set up that email to forward all of its email to the Email Service address.
Is that correct ? Is that what you were using as a solution - or did I misinterpret that ? Because I am attempting that method and I believe I will ultimately end up with the same problem I originally had in that my email client (Gmail) also needs to send a verification to any address which I intend to forward to - but I won't be able to verify the Email Service email.
...or am I not understanding what you're suggesting...?
Thank you very much.
I was saying that you can add an email address, lets suppose this is a valid email id 'test.user@gmail.com' and you have added this in your Org wide Email addresses. Now in your gmail account, add the settings for auto forward the emails to the Email service you have created.
Now whenever a new email is received by the dummy email address, it automatically forward to email services and you can handle it.
Thanks,
Neetu
I have the same problem, I tried the solution that you propose but when I create a Forwarding Address also asked me for the email confirmation some thing like when I create a Organization-Wide Email
Thank u
Regards
Yes, you can get it verified.
If you add that email as org-wide your class gets hit eventually. So you can get the verification mail if you just write a System.debug(email) in your class.
Awesome, right?