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Fatty88 Meeting Request to Partner Portal Users
I am using the standard meeting request out-of-the-box solution of Salesforce to conduct meeting between normal users and client-partner users. Now, when a normal user creates a meeting request, an email is sent to all invitees automatically by Salesforce itself. When a recipent is a partner user we need the email to go with the partner portal URL. The following email is sent to a Partner User, when a user has confirmed a meeting at a specific date & time.
See the screenshot attached
In the screenshot, notice the URL below the "Respond to This Request" button. You can see that the URL belongs to our Salesforce org. But this email is being sent to a partner user. When I login as a Partner User and click on this link, it takes me to Salesforce login page. When i just take the id from the end of the URL and try to open it in the Partner Portal, it opens up the Multi Person Calendar Event where i can accept or decline the event. Is there a way to customize this standard email template so that, for partner portal users, the URL has the Partner Portal URL in the email ??
See the screenshot attached
In the screenshot, notice the URL below the "Respond to This Request" button. You can see that the URL belongs to our Salesforce org. But this email is being sent to a partner user. When I login as a Partner User and click on this link, it takes me to Salesforce login page. When i just take the id from the end of the URL and try to open it in the Partner Portal, it opens up the Multi Person Calendar Event where i can accept or decline the event. Is there a way to customize this standard email template so that, for partner portal users, the URL has the Partner Portal URL in the email ??