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joseph keuler 1 Routing Records with Approvals - Exercise
So I keep getting the error: The process did not set the correct Type value when approval outcome is Approved
see my attached setup.
1) I added the options to the type account object
2) have the logic set on teh approval
3) have the field update options set to Pending for Intial, Customer for approval, Prospect for Rejections
Any ideas?
see my attached setup.
1) I added the options to the type account object
2) have the logic set on teh approval
3) have the field update options set to Pending for Intial, Customer for approval, Prospect for Rejections
Any ideas?
All Answers
In the Approval Process, "Approval Steps" was not assigned properly. Please check the below.
As per the challenge, you need to assign yourself to the approver.
For changing the Approval Steps.
1. click Edit
2. In the "Specify Step Criteria", select 'All records should enter this step.'
3. In the "Select Assigned Approver", select 'Automatically assign to approver(s).' and assign yourself.
Hope this helps you.
I've attached a screenshot showing my configurations for those approvals and that I have two approvals. Is my configuration okay and how can I get rid of one of those approvals?
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