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Vincent van Drunen Littel Do not create Case (web-to-case) if Contact does not exist
Hi everyone!
I have a question about web-to-case.
What I'm trying to do is using web-to-case for a small personal project, where I receive information from my web-to-case HTML.
Now my problem is that Salesforce automatically creates a case even though the contact doesn't exist. I want to prevent this so no unneccesarry cases are created.
Has anyone has any ideas how i prevent Salesforce from creating cases when Contact records do not exist?
Would be a great help, and thank you in advance for the help!!
Vincent