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Patrick CantelmiPatrick Cantelmi 

Routing Records with Approvals Stuck On Challenge

 Hi I am stuck on this challenge. I get this screenshot

Error Message
Here is a screenshot of my Approval Process for account

Approval Process for Account
I updated the account type- fields to include prospect, customer and pending.

I dont really know what else I missing here. Any help is appreciated, thanks!
 
Best Answer chosen by Patrick Cantelmi
Matthew StroudMatthew Stroud
You need to initially set account type to pending in Initial Submission Actions.
In final approval, create an action to set type to Customer.
In final rejection, create an action to set type to Prospect.
User-added image

All Answers

Matthew StroudMatthew Stroud
The custom fields you added appear to be marked as required.  My guess is that the challenge isn't expecting them to be and isn't providing values for them.
Amit Chaudhary 8Amit Chaudhary 8
Please check below Post. I hope that will help you with Screen shot.
https://developer.salesforce.com/forums/?id=906F0000000BPUKIA4
Your Entry Criteria should be like below:-
(Account: TypeequalsProspect) and (Account: Employeesgreater than500)


NOTE:- It look like you created new field Prospect and customer. You dnt need to create new field You just Need to add Picklist value.

Please let us know if this will help you

Thanks
Amit Chaudhary
 
Patrick CantelmiPatrick Cantelmi
User-added image

I got rid of the custom fields in the account object, but now I get this?

Thank you all for your quick responses!
Patrick CantelmiPatrick Cantelmi
User-added image

Here is my Account Type Screen, I put Prospect, Customer and Pending as individual picklist values.
Can you combine them or do you leave them seperate?
Matthew StroudMatthew Stroud
You need to initially set account type to pending in Initial Submission Actions.
In final approval, create an action to set type to Customer.
In final rejection, create an action to set type to Prospect.
User-added image
This was selected as the best answer
Patrick CantelmiPatrick Cantelmi
Thank you Matt!

I did not select a specific field value for each of the 3 actions. After I chose a specific value for each, Pending, Prospect, Customer it worked!

Thank you for your help