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Justin RuckJustin Ruck 

User can change contact owner in Classic, but not in Lightning

I have a user who change change the contact owner on the contacts that he owns in Classic.  However, when he's in Lightning Experience, he doesn't have that ability.  See screenshots below.  How can I fix this?


AJ Classic


AJ Lightning
You can check the user access, also verify whether they looking in to correct layout 

PFA Screen Shot To change the owner :

User-added image

Hope this helps

Justin RuckJustin Ruck
The access and layout is OK.  

I have the Change Contact Owner in Lightning, but not this user profile.  As I said, this user profile has the Change Contact Owner in Classic, but not in Lightning.  
Carl Brundage (Dev)Carl Brundage (Dev)
Justin, check out this known issue -

I encountered the same issue.  Once I added View Setup and Configuration permission, the user had the ability to change ownership in Lightning.

I added it to a permission set, so I could more easily remove the permission once the issue is fixed.
Arvind PC 4Arvind PC 4
My user has modify all access on case obejct. But still gets insufficient privilages when tries to change the record owner. Any comment on this?